Who we are and how to contact us

We are Paul Matthews Hypnotherapy, a hypnotherapy service provider based in Ireland. We are the data controller of your personal data that we collect and process through our website. You can contact us by email at paul@paulmatthewshypnosis.ie or by using the contact form on our website.

What personal data we collect and why

We collect your name and email address when you contact us via our website contact form. We use this information to communicate with you, to answer your queries, to provide you with information about our services, and to book an appointment with you. We collect this information based on your consent, which you can withdraw at any time by contacting us.

We also collect your email address when you sign up to our blog subscription service. We use this information to send you our blog posts by email as and when they are published. We collect this information based on your consent, which you can withdraw at any time by clicking on the unsubscribe link at the bottom of each email or by contacting us.

We may also publish information that you provide about the treatment that you received from us as a testimonial on our website, subject to your prior consent. We use this information to promote our services and to share your feedback with other potential clients. We collect this information based on your consent, which you can withdraw at any time by contacting us.

We do not collect any other personal data from you unless you voluntarily provide it to us, for example, when you book a session with us or when you give us feedback. We will only use such information for the purposes for which you provided it to us, and in accordance with this Privacy Policy and the applicable laws.

We do not share your personal data with any third parties, except as required by law or as necessary to provide our services to you. For example, we may use third-party service providers to host our website, to send emails, or to process payments. We will ensure that any such service providers comply with the same or equivalent standards of data protection as we do.

How we use cookies

Our website uses cookies, which are small files that are stored on your device when you visit our website. Cookies help us to improve our website performance, functionality, and user experience. They also help us to analyse how our website is used and to provide you with relevant content and advertising.

Some cookies are essential for our website to work properly, such as those that enable security features or remember your preferences. Other cookies are optional and require your consent before they are placed on your device. You can manage your cookie preferences at any time by clicking on the cookie settings button on our website.

You can also choose to disable cookies through your browser settings. However, this may affect how our website functions and some features may not work as intended.

For more information about the types of cookies we use, why we use them, and how long they last, please see our Cookie Policy.

Links to other websites

Our website may contain links to other websites that are not operated by us, such as Facebook, Twitter, PayPal, etc. These links are provided for your convenience and reference only. We are not responsible for the content or privacy practices of these other websites. We encourage you to read the privacy policies of each website that you visit before providing any personal data.

Your rights and choices

You have certain rights and choices regarding your personal data under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. These include:

To exercise any of these rights, please contact us by email or by using the contact form on our website. We will respond to your request within one month, unless we need more time due to the complexity or number of requests. We may ask you to verify your identity before we process your request.

How we protect your personal data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. We use secure servers, encryption, passwords, firewalls, and other security measures to prevent any loss, misuse, or breach of your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the applicable laws. We will notify you of any material changes by posting a notice on our website or by sending you an email. We encourage you to review this Privacy Policy periodically to stay informed about how we collect and use your personal data.