Date: Last Updated: January 2026

Terms & Conditions for Online

Hypnotherapy Services

Terms of Service

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We provide online hypnotherapy services to clients worldwide to help achieve personal and professional goals. By using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before you proceed.

Who we are and how to contact us

We are Paul Matthews Hypnotherapy, a hypnotherapy service provider based in Ireland. You can contact us by email at paul@paulmatthewshypnosis.ie or by using the contact form.

Welcome to Paul Matthews Hypnotherapy

We offer online hypnotherapy sessions exclusively, tailored to your specific needs and preferences. Hypnotherapy is a natural and safe self-help process that uses the power of your mind to help you change your habits, beliefs, and behaviours. Hypnotherapy is not a substitute for medical or psychological treatment, and it does not diagnose or cure any condition.

Booking a Session

To book a session, please fill out the booking form on our website and provide some basic information about yourself and your goals. You are required to pay the session fee in advance through our secure payment system. Once booked, we will contact you to confirm the appointment and provide you with a Google Meet link to access the session.

The Session Environment

Each session lasts between 60 – 120 minutes and is conducted via video call.

You will need a device compatible with Google Meet (webcam and microphone required).
You must have a stable internet connection.
Crucially, you must ensure you are in a quiet, comfortable, and private place where you can relax and focus without any distractions or interruptions for the duration of the call.

During the Session

We will guide you into a state of deep relaxation and use various techniques such as suggestion, imagery, metaphor, or regression to help you achieve your desired outcome. You will be fully aware and in control of the process at all times. You will also be able to communicate with us and ask questions if needed.

After the Session

We will provide you with feedback and recommendations for further action. You may also receive audio recordings or other materials to support your progress. You are responsible for following the instructions and advice given by us and for applying what you learned in the session to your daily life.

Depending on your goals and needs, you may require more than one session to achieve optimal results. We will discuss this with you during the initial consultation and recommend a suitable programme.

What we offer and how it works

By using our website and services, you agree to:

Provide accurate and complete information about yourself and your goals when registering and booking a session.
Pay the session fee in full before the session starts.
Connect to the call on time for your session. Please notify us in advance if you need to cancel or reschedule.
Ensure your environment is private and free from distractions.
Follow the instructions and advice given by us during and after the session.
Respect our intellectual property rights and do not copy, distribute, or use any of our materials without our permission.
Respect our privacy and confidentiality and do not disclose any information about us or our services without our consent.

What we expect from you

By providing our website and services, we agree to:

Provide professional, ethical, and competent hypnotherapy services that meet your needs and expectations.
Protect your personal data and comply with our Privacy Policy and Cookie Policy.
Maintain confidentiality and not disclose any information about you or your sessions to anyone without your consent, unless required by law or for your safety.
Communicate with you in a clear, timely, and respectful manner.
Respond to your queries, complaints, or feedback within 24 hours.
Provide a suitable alternative appointment if we must cancel or reschedule your session without giving you at least 24 hours' notice.

What you can expect from us

We make every effort to ensure that our website and services are accurate, reliable, safe, and effective. However, we cannot guarantee that they will always meet your requirements or expectations, or that they will be error-free, uninterrupted, or secure.

We are not liable for any loss or damage that may arise from your use of (or inability to use) our website or services, including technical issues related to internet connectivity or Google Meet.

We are not liable for any loss or damage that may arise from your reliance on any information, advice, suggestions, or materials provided by us. You are solely responsible for verifying the accuracy and suitability of such information before acting upon it.

We are not liable for any loss or damage that may arise from any adverse effects or consequences resulting from your participation in our hypnotherapy sessions. You are solely responsible for your own health and wellbeing and for seeking appropriate medical or psychological care if needed.

Our liability to you for any loss or damage that may arise from your use of our website or services is limited to the amount of the session fee that you paid to us. This limitation does not apply to any liability that cannot be excluded or limited by law, such as liability for death or personal injury caused by our negligence or fraud.

Limitation of liability

These terms and conditions are governed by and construed in accordance with the laws of Ireland. Any disputes arising from or relating to these terms and conditions or your use of our website or services—regardless of your location in the world—will be subject to the exclusive jurisdiction of the courts of Ireland.

Governing law and jurisdiction

We may update these terms and conditions from time to time to reflect changes in our practices or in applicable laws. We will notify you of any material changes by posting a notice on our website or by sending you an email. If you continue to use our website and services after the changes take effect, you agree to be bound by the updated terms and conditions.

Changes to these terms and conditions

Based in Dublin, providing confidential online hypnotherapy worldwide via Google Meet.
Clinical Hypnotherapist & Nutritional
Therapist specialising in PTSD, anxiety, addictions, and medical hypnotherapy for pain & IBS.
Mission: help 20,000 people reclaim calm, confidence, and control with structured, outcome-tracked programmes.